Shipping + Returns
FREE STANDARD SHIPPING on all orders of $100 or more!
- Canadian and US orders from $39.99 to $99.99 - Flat Rate Shipping: $10.00CAD
- Shipping charges to Canada & USA are flat rate per order based on value of order, not per item.
- Any duties incurred and charged are the responsibility of the customer.
- Statutory holidays may add an extra day to delivery times.
- Deliveries are made on business days, Monday through Friday, excluding statutory holidays.
- When shipping to more than one destination, separate orders must be placed for each address.
RETURNS + EXCHANGES
Items that have been purchased at full price from hudsandlolo.com may be returned within 21 days of purchase for online store credit only. No refunds will be issued. Returned items must have original tags and packaging and be in new, unworn, and unwashed condition.
Huds + Lolo is not responsible for the shipping costs of returns nor returns lost in transit; therefore we recommend you use a shipping service with tracking number capability. Please include a copy of your packing list or receipt with any return and clearly written contact information so that it may be quickly processed.
Once items are received and processed, an online store credit will be issued for the amount of merchandise returned (please note original shipping charges are not refundable). Online store credits are valid for one year from date issued.
Items purchased on sale are final sale and not eligible for return or exchange.
Should an item be damaged, please report the damage to Huds + Lolo within 14 days of purchase.